Why Your Community Needs a Home, Not Just a Group Chat

We all crave connection. And when we want to bring people together, the easiest option is to spin up a group chat. It feels natural — everyone’s already on their phones, and the barrier to entry is basically zero. But if you’ve ever tried turning a Slack, Discord, or WhatsApp group into a real community, you’ve seen the trade-off — speed and convenience come at a cost.


This is a companion discussion topic for the original entry at https://blog.discourse.org/2025/09/why-your-community-needs-a-home-not-just-a-group-chat/
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Perfectly sums up my frustrations with Discord as well :white_check_mark:

This also kind of happened to TZM in general, maybe because of the use of in-the-moment tooling for collaboration?

  • Phase 1: Excitement - Every new group chat starts with an enthusiasm boost. Messages fly, intros are made, and it feels like the community is buzzing with possibility.
  • Phase 2: Chaos - Then, the floodgates open. Important updates get buried, conversations overlap, and the pace becomes impossible to follow.
  • Phase 3: Fragmentation - Side conversations break off into smaller groups. Some people stay active, others disengage, and the unified “everything” chat starts to splinter.
  • Phase 4: Decay - Participation drops. Either the group goes silent, or the noise becomes so overwhelming that most people mute notifications.
  • Phase 5: Abandonment - Eventually, the search for a “better” solution begins. The group chat is either left behind or left to stagnate.